Episode 27
# Episode 27
Welcome to episode 27 of the Nerd Journey Podcast [ @NerdJourney]! We’re John White ( @vJourneyman) and Nick Korte ( @NetworkNerd_), two VMware Solution Engineers who are hoping to bring you the IT career advice that we wish we’d been given earlier in our careers. In today’s episode, we interview Ramzi Marjaba of the “We the Sales Engineers” podcast.
Original Recording Date: 2019-02-22
Topics – Ramzi Marjaba of the “We The Sales Engineers” podcast
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Nick and John were on We The Sales Engineers Episode 41: New and Experienced Perspective of Sales Engineering
Ramzi might be doing the podcast that John wish he had the courage to do
# 6:54 Introductions
# 7:28 Why did Ramzi start the podcast?
To study the job
He’s gotten to talk to some of the thought-leaders in the field
# 9:21 How has your understanding of the role evolved over the course of the podcast?
Upcoming recording of a demo as a YouTube video
# 12:37 How does the SE role fit in with the sales organization?
# 14:29 Any way to shorten the learning cycle?
Avoid spray-and-pray
Should’ve asked manager to shadow good SEs
Forgot the SE skills for the product skills
# 16:09 What did Ramzi’s career journey look like?
# 17:05 Transitioning to the SE role; Did you feel yourself losing your technical hand? How about losing technical credibility?
Didn’t know the title acronyms
Relationship credibility vs technical credibility
# 20:36 Ever miss support role?
No
Paid on performance
Learning from variety of different customers
# 23:44 Advice for people who are thinking about changing role due to being under-appreciated
Start looking before you’re extremely unhappy with your current one
Finding a new job takes time; Learn new job skills while on your current job
Get better at presenting by presenting to informal lunch groups
Or do demos
Practice interviewing
Apply before you feel qualified
# 27:16 How do you distinguish between companies you do and don’t want to work for?
Tech might not be interesting, though people being interesting might change your mind
Bad communication during interview process
# 28:40 Is it fair to judge a company by how they treat you during the hiring process?
Yes, it’s fair
Speed of responses shows how interested they are
Remember you have the power not to take the offer
# 31:40 Ever seen the stall or delay during the process?
Could be a committee process
Could be some other internal process
Perhaps they didn’t see your value; OR you didn’t show your value
They might just be slow; Follow up with the hiring manager
You’re just interviewing, not hired; Keep looking until you accept an offer
# 34:54 What does your view of the SE career path look like?
SE coach, mentor, manager
Most SEs stay SEs forever
SE Management is an option
Product management seems like an option, but they also seem to be paid less than SEs
Maybe it’s worth it if you see lots of advancement in the PM role
# 36:43 Decomposing the things you like about the role and finding that role that does that
Most SE soft skills are done outside the company
Ramzi starts turning the tables and asking John what he’s seen
John’s experience matches that, except for straight sales skills
SEs who are good at the soft skills tend to get pushed into sales roles
Though SEs with technical and soft skills are way more valuable
# 39:56 How has your appreciation of the pure sales role vs. the SE role evolved
Used to complain about them
Had to cover sales for a territory once and hated it
John - finding the right people to get the meeting with is a skill
Repeated inspection by sales management at the end of the quarter
John says he tells his sales team he won’t ask at the end of the quarter
# 44:30 Ramzi asks John about how common career and retirement/financial planning is
Most people don’t plan careers, they only have emergency reactions
There are some jobs which have a clear linear path, but most jobs aren’t like that
Breaking people out of that blinder is a major goal of the Nerd Journey podcast
We need to overcome the blockers like feeling disloyal, feeling unlucky, fear, and discomfort
Financial planning is more common
# 48:00 Ramzi’s experience coming out of University
Didn’t know about the various job roles coming out of University
Didn’t know about paths once hired
Expecting people to stay in the same role for 20 years is … delusional
John thinks positive organizational culture values people to the point of keeping them in the company, rather than the role, emphasizing career path
Ramzi hasn’t seen that
# 50:28 Ramzi was in a role where the manager lost 6 people, and was surprised every time
- If the manager had actually invested in the team, they might have been more invested in finding/training their replacements
# 51:41 John talks about his positive experience
Career path as an entry discussion, Chad Sakac impact radius, and IC career and compensation path
Ramzi asks if the company actually followed up after that entry discussion
Discussion of great 1 on 1s
# 55:41 John’s observations on how Product Management seems more of a mature, set, career path
- Ramzi hasn’t seen that at his orgs
* Ramzi observes that not having a traditional background shouldn’t stop you from applying
- We discuss the fallacy of feeling the need to meet every part of a job description before applying
# 59:27 Not so lightning round
Most important tool for career planning
Invaluable book for career
Ramzi has a book club
Most important time management tip
Calendar follow-up time
Most important piece of career advice
Own your career
# 57:38 Wrapping up
- Link to the episode that Nick and John were on
# Outtro
- Correction on The Last Samurai